A Shipping Policy provides all the essential and good-to-know information related to what customers can expect when it comes to them receiving goods they've bought. It shares your shipping options, shipping restrictions, shipping costs, and any other things they need to know before they make a purchase.
A Shipping Policy isn't a Return or Refund Policy, but it can include details about the cost of shipping for returns.
Shipping Policies provide transparency to customers. They know from your Shipping Policy when to expect their item and how much it costs. It also encourages consistency on your part because your customers know what to expect.
A survey shows that 47 percent of online shoppers choose not to buy a second time because they didn't know where their package was either during fulfillment or delivery. If you let your customers know your average processing time before shipping, as well as your average shipping time frame, your customers will have a better idea what to expect and won't just be wondering what's going on with their order.
Shipping Policies cut down on customer service inquiries or refund requests. You'll get fewer emails related to shipping questions, and when you do get them, you can direct them to your Shipping Policy.
When customers make informed decisions about purchasing based on your Shipping Policy, you'll get fewer complaints and enjoy the bounty of having more happy customers.
Weight |
Price |
Delivery Time |
Carrier |
0 - 0.5lb |
$4.50 |
1-4 |
USPS |
0.51lb - 0.75lb |
$5.50 |
1-4 |
USPS |
0.76lb - 1lb |
$6.50 |
1-4 |
USPS |
1.1 - 2 lbs |
$8 |
1-4 |
USPS |
2.1 - 3 lbs |
$10 |
1-4 |
USPS |
Every additional pound |
+ $1 |
1-4 |
USPS |
Weight |
Price |
Delivery Time |
Carrier |
0 - 2 lbs |
$11 |
1-3 |
FedEx |
2.1 - 3 lbs |
$13 |
1-3 |
FedEx |
3.1 - 4 lbs |
$16 |
1-3 |
FedEx |
4.1 - 5 lbs |
$20 |
1-3 |
FedEx |
Every additional pound |
+ $5 |
1-3 |
FedEx |
Shipping ZONES |
Price |
Delivery Time (Business days) |
Carrier |
US Domestic - Regular |
FREE SHIPPING |
1-4 |
USPS |
US Domestic - Express (except Alaska and Hawaii) |
$11 |
1-3 |
FedEx |
International - Zone 1 (Canada, Mexico) |
$17 |
2-5 |
FedEx |
International - Zone 2 (Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden) |
$18 |
2-5 |
FedEx |
International - Zone 3 (Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea) |
$20 |
2-5 |
FedEx |